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Secure Payment Protection

Pay via Seekooh

A safer way for Students, Institutes, and Tutors to handle payments. The amount is paid through Seekooh, held securely, and released to the Tutor / Teacher according to the agreed service and platform rules.

How it works in simple steps

Pay via Seekooh helps reduce payment risk by keeping the payment inside the platform until the service is completed or released.

1

Student or Institute selects a Tutor

After connecting with a Tutor / Teacher, the user can choose Pay via Seekooh instead of paying directly outside the platform.

2

Payment is made through Seekooh

The user can pay an amount or the equivalent Credits through Seekooh. The payment is not sent directly to the Tutor / Teacher at this stage.

3

Seekooh holds the payment

The Tutor / Teacher can see that payment is secured, while the Student / Institute keeps control until the service is completed or released.

4

Payment is released after service

Once satisfied, the Student / Institute can release the payment. If not released manually, the payment may be automatically released after 30 days according to platform rules.

Payment Flow

Protected Until Release

Student / Institute PAYS
Seekooh HOLDS
Tutor / Teacher RECEIVES
0%
Student platform fee
10%
Tutor service charge

The Tutor / Teacher should keep banking or payout details updated before receiving payment through Seekooh.

Use Pay via Seekooh
✓

For Students & Institutes

Your payment stays protected until you are satisfied or the payment is released according to the platform timeline. This helps reduce the risk of paying someone directly without service delivery.

✓

For Tutors & Teachers

You can see that the payment is secured before continuing the service. When the payment is released, Seekooh deducts the service charge and processes the eligible payout.

✓

For Safer Deals

Payments made outside Seekooh are not managed, guaranteed, or refunded by Seekooh. Pay via Seekooh is recommended when users want a safer platform-managed payment process.

Refund & Cancellation

Clear rules before you pay

These rules apply only to payments made through Pay via Seekooh. Direct payments between users are outside Seekooh's responsibility.

Scenario How it works
Cancelled within first 2 days Grace period applies. Student / Institute receives the refundable balance after 5% cancellation charge. Tutor / Teacher service amount is not released for those days.
Cancelled after 2 days but within 30 days Used days are calculated. Tutor / Teacher receives the eligible used-day amount after 10% service charge. Remaining refundable balance goes back to the Student / Institute after 5% cancellation charge.
After 30 days Payment may be automatically released to the Tutor / Teacher. No student cancellation charge applies after 30 days.
Note: Bank, card, currency conversion, or government charges are separate and may apply depending on the payment method and country. Refund or credit processing may take up to 7 days where applicable.
Manage Payments

Your Hired Tutors & Secure Payments

View your hired tutors and secure their payments via Seekooh protection.

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Use a safer way to pay for tutoring

Keep the payment inside Seekooh, release it when satisfied, and follow clear platform rules if cancellation is needed.

Start secure payment How it works

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